I can’t access my account or the plan I paid for. What’s going on?
First, please double check to ensure you are providing the correct login email and password information.
Next, you will want to make sure all browser extensions (adblock, grammarly, etc) are turned off for our site. Ensure that cookies are enabled, and that your firewall and antivirus have whitelisted our site.
If that doesn't work, perhaps you signed up with a social media account?
Still can't log in? You may have entered the wrong password. In that case, you will need to reset your password.
If you are still having trouble, please contact us at firstname.lastname@example.org.